Privacy Policy

GLOBEIR website is owned by Globeir Private Limited, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by GLOBEIR, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using GLOBEIR website or the My Globeir mobile application.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal information we collect:

When you visit the GLOBEIR website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information." Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, payment information, etc.) during registration to be able to fulfill the agreement.

Mobile Application - Information We Collect:

The My Globeir mobile application collects the following information to provide its core services:

- Device and application identifiers

- Account and login credentials

- Usage information and app interaction data

- Camera access for capturing photos during field data collection

- Photo library access to save captured field photos

- Location data (as described in detail below)

Location Data Collection and Usage:

The My Globeir mobile application collects your device's location data. This section comprehensively describes what location data we collect, why we collect it, and how we use it.

1. Types of Location Data Collected:

a) Precise Location Data (GPS Coordinates):

We collect your device's precise GPS location (latitude and longitude) when the app is actively in use (foreground). This includes real-time GPS coordinates used for mapping, navigation, and field visit tracking.

b) Background Location Data:

With your explicit permission, we collect your device's precise GPS location while the app is running in the background. Background location collection is used during designated work hours (7:30 AM to 7:30 PM, Monday to Saturday) to enable continuous field visit tracking and route recording without requiring the app to remain open on screen.

2. Purpose of Location Data Collection:

We collect and use your location data for the following specific purposes:

- To track and record field visits made by users during work hours

- To provide real-time navigation and directions to customer locations

- To record and display route history and travel paths on maps

- To provide accurate mapping, geofencing, and spatial reporting

- To synchronize location-related activity data with our servers for reporting

- To verify field attendance and work activities

- To send location-based reminders and notifications related to work tasks

3. Location Data Storage and Retention:

Location data is stored on secure servers operated by Globeir Private Limited. Location data is retained for the duration of the user's active account and may be retained for up to 12 months after account deactivation for record-keeping and compliance purposes. After the retention period, location data is securely deleted.

4. Location Data Sharing:

- Location data may be shared with your employer or organization administrator for field tracking, attendance, and reporting purposes.

- Location data may be shared with trusted third-party service providers who assist us in operating the app, including cloud hosting providers and mapping service providers (such as Mapbox), solely for the purpose of delivering app functionality.

- We do NOT sell your location data to third parties.

- We do NOT use your location data for advertising or marketing purposes.

- We do NOT share your location data with third parties for their advertising or marketing purposes.

- We may disclose location data if required or permitted by law, such as to comply with a subpoena or similar legal process.

5. User Control Over Location Data:

- You can grant or revoke location permissions at any time through your device's settings.

- If you revoke foreground location permission, location-dependent features such as navigation and field tracking will not function.

- If you revoke background location permission, the app will only collect your location when the app is actively open and in use.

- You may request access to or deletion of your stored location data by contacting us at contact@globeir.com.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website and mobile application. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website and app usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

For the mobile application, location data is used exclusively to deliver the app's field tracking, navigation, and reporting features. We do not use location data for advertising or share it with third parties for advertising purposes.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website's features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website's features. For example, you won't be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via contact@globeir.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

- The right to be informed.

- The right of access.

- The right to rectification.

- The right to erasure.

- The right to restrict processing.

- The right to data portability.

- The right to object.

- Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to contact@globeir.com.